Terms of service
Last updated: November 13, 2026
These terms apply to your use of and to every order placed through it. Placing an order means you accept the terms in force at that moment.
1. Who you are contracting with
Behomiva
16 Boulevard central
13011 Marseille
France
Email: info@behomiva.my
Phone: +33 6 63 95 88 33
2. Orders and acceptance
Placing an order generates a confirmation email. That email confirms we received the order; it does not by itself mean the order has been accepted for dispatch. Acceptance happens when we send a dispatch confirmation and hand the parcel to the carrier. Before dispatch we may cancel an order if the item is unavailable, if the delivery address is outside mainland France, if a price was displayed incorrectly, or if we suspect fraudulent payment activity. If we cancel, we tell you by email and refund any payment already taken.
3. Pricing and payment
Prices are in euros and include French VAT where applicable. The price shown at checkout is the price you pay; no handling fee is added afterwards. We accept Visa, MasterCard, and PayPal. Payment is taken when you place the order. If a payment is declined or later reversed, the order will not be dispatched.
4. Delivery
Delivery is to mainland France only. Processing and transit times are set out on our Shipping Policy page. Risk in the goods passes to you when the carrier delivers to the address you supplied, or when the carrier records delivery under its standard process.
5. Returns
Returns are governed by our Returns and Refunds page, which forms part of these terms. In summary: 14 calendar days from receipt, free return shipping, no restocking fee, refund processed within 1–2 business days of the return arriving, with a further 7–10 business days for the banking system to complete the credit.
6. Website content
Product descriptions and images are provided in good faith and are as accurate as we can make them. Minor variations in colour or finish can occur because of screen settings and manufacturing batches; these are not defects. We may update product information, withdraw items, or change the site without notice, but changes do not affect orders already accepted.
7. Intellectual property
The Behomiva name, logo, product photography, and site text are our property or used with permission. They may not be reproduced for commercial purposes without written consent.
8. Liability
Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for any liability that cannot be limited under French law. Subject to that, our liability for any claim connected to an order is limited to the amount you paid for that order. We are not liable for indirect losses such as lost profit or lost opportunity arising from a delayed or cancelled order.
9. Governing law and disputes
These terms are governed by French law. If a dispute arises, contact us first at info@behomiva.my — we will try to resolve it directly. If that does not settle the matter, you may use the French consumer mediation service or bring the matter before the competent French court.